Contact Us
Your thoughts and concerns are important to us.
Please don't hesitate to contact our various departments with your inquiries, suggestions or issues.
eCommerce Customer Service - Online Ordering Help
For information about products available on our site or to report issues placing your order, contact our ecommerce customer service department.
- Email our Customer Service department at customerservice@totes.com. Please be sure to include your name and contact information with your inquiry.
- By phone at 1-800-281-4535 or 513-682-8200.
Consumer Affairs - Product Warranty Questions
For Product and Warranty inquiries please visit our the Frequently Asked Questions (FAQ) page.
Contact our Consumer Affairs department for additional information.
- Email our Consumer Affairs department at customeraffairs@totes.com. Please be sure to include your name and contact information with your inquiry.
- By phone at 513-682-8200.
- By fax at 513-682-8606.
Media Relations
If you would like to feature Acorn products in your media outlet or for any other media please contact totes ISOTONER Media Relations.
- Email our Media Relations department at mediarelations@totes.com. Please be sure to include your name and contact information with your inquiry.
Sales Department - Wholesale Customer Questions
Interested in selling Acorn products in your store? If you would like to provide your customers with our products please contact our Acorn Sales department.
- Email our Acorn Sales department at info@acorn.com. Please be sure to include your name and contact information with your inquiry.
- By phone at 1-800-872-2676
- By fax at 1-800-280-4127
Webmaster
If you experience technical problems or have questions or comments regarding functional issues with this website, please contact the webmaster at webmaster@totes.com.
