Warranty Information

Acorn Product
One Year Limited Warranty

Quality Guarantee: Acorn products are constructed with the finest materials to ensure a consistently high level of quality. If this product does not perform due to a defect in materials or workmanship, we will replace it with a similar product of equal value for a period up to one year.

How to Exercise Your Warranty: Return the slippers, socks or shoes along with an explanation of product defect and $5.00 (per product) for postage and handling to the nearest address shown below. Allow 4 to 5 weeks for return. Please include a return address and phone number.

Information To Be Included with Return:

You must include typed service order information and defective product with $5.00 US (per product) for us to be able to process your request.

Service Order - Replace Defective Product

Please send replacement product to the address below. I've enclosed $5.00 US (per product) for shipping and handling.

1) Type the reason for product return noting the defect

2) Type your name, mailing address, daytime phone number, and email address

Send service order with the defective product and $5.00 US (per product) to:

totes»ISOTONER Corporation
Consumer Services
9655 International Blvd.
P.O. Box 465658
Cincinnati, Ohio 45246