CONTACT US

Acorn Customer Care:

Available Monday through Friday from 8am to 4pm EST for all of your premium slipper comfort questions.

Phone: 888-593-1879

Email: customercare@acorn.com

Note: We respond to email messages in the order that they are received and will respond to your email as quickly as possible. Please be sure to include your name and contact information.

General Correspondence:
Acorn
9655 International Blvd.
Cincinnati, OH 45246

Canadian Customers ONLY, call Canadian Acorn Customer Care: 

Available Monday through Thursday from 9am to 4pm EST and Friday from 9am to 1pm EST

Phone: 800-615-2354

Email: cs.canada@totes.com

Customers based in Canada are encouraged to order from the Canadian site, www.totes-isotoner.ca.

Please note that Canada Customer Care cannot assist with U.S. orders.

Additional Inquiries

Wholesale Customer Inquiries: Interested in selling Acorn products in your store? If you would like to provide your customers with our products please contact our Acorn Sales department.

• Email our Acorn Sales department at service@acorn.com. Please be sure to include your name and contact information with your inquiry.
• By phone at 1-800-872-2676
• By fax at 1-800-280-4127

Press Inquiries: Please direct all media inquiries via email to: mediarelations@totes.com.

 

Frequently Asked Questions: Answers to our most commonly asked questions can be found here.