Track Your Order
You can track your order by providing your email address and order number. Please note: You can check the status of orders placed online within the last 30 days.Any tracking information will not be provided until after midnight ET of the day your package ships.
Acorn products are constructed with the finest materials to ensure a consistently high level of quality. If this product does not perform due to a defect in materials or workmanship, we will replace it with a similar product of equal value for a period up to one year. The warranty does not cover normal wear and tear of items.
1. Return the product along with an explanation of product defect and $5.00 (per product) for partial postage and handling to:
Attn: Warranty Department
9655 International Blvd.
Cincinnati, Ohio 45246-5658
2. In order to process your warranty quickly please include the following information with the shipment:
- Your name
- Return address
- Phone number
- Email address
- If including a check please make payable to Acorn
Allow 2 to 6 weeks for return. Please do not return the product to the store at which it was purchased.