FAQs
Customer Service
How do I return an item?
Returns are easy! Just follow our guide:
How do I process an exchange?
Exchanges are easy! Just follow our guide:
Do you provide return shipping labels?
Yes, we are able to provide return shipping labels. Every Acorn order ships to you at no additional cost. We only require our customer to pay for any return shipping to us.
Where is the sizing chart?
The sizing chart can be different depending on the slipper. Our sizing chart can be found on the product page. Just click on the words “size chart” and your sizing chart will pop up.
How do I process a warranty?
Warranties are easy! just follow our guide:
Contact US
For direct support, you can always contact Online Customer Service or call our Customer Service Department at 1-866-503-4585 if the information doesn’t answer your question. Many questions regarding the status of your order can be answered very quickly by signing in to My Account or Order Tracking.