FAQs

Customer Service

How do I return an item?

Returns are easy! Just follow our guide:

https://www.acorn.com/pages/returns

How do I process an exchange?

Exchanges are easy! Just follow our guide:

https://www.acorn.com/pages/warranty-information

Do you provide return shipping labels?

We do not provide return shipping labels. Every Acorn order ships to you at no additional cost.  We only require our customer to pay for any return shipping to us.

Where is the sizing chart?

The sizing chart can be different depending on the slipper. Our sizing chart can be found on the product page. Just click on the words “size chart” and your sizing chart will pop up. 

How do I process a warranty?

Warranties are easy! just follow our guide:

https://www.acorn.com/pages/warranty-information